“Porch Pickup” is our curbside service that is available for your convenience. We are able to provide you with books, DVDs, audiobooks, and magazines during our business hours. You must have a valid library card and place your orders in advance.

There are three ways to request your items:

1. You can place your order by calling the Library at 860-542-5075 ext. 2 during business hours.

2. You can place holds through our library catalog online. Please be sure your contact information is up to date. We will notify you when the material comes in, and you can request porch pick-up.

3. You can email a request to thenorfolklibrary@gmail.com (please include your phone number).

Our staff will assemble the requested material and call you to arrange a pickup day.

Items will be checked out to you, put in a paper bag with your name on it, and on the arranged day placed on the side porch in the parking lot for pick up any time after 10 a.m. 

If you cannot pick up your items on the arranged day, please let us know. If we do not hear from you, your items will be placed on the porch for one additional day.